BH
Barry H
1 reviews | Active since Jul 2013
07 May 2015, 12:35
WILL I EVER RECEIVE MY PARCELS USPS FROM JHB HUB
I have been waiting since the 10th of Feb for my parcels to arrive and it seems they never will arrive! USPS says the parcel has landed in JHB over a month ago and no one can give me a straight answer or even answer the phone at the HUB or SAPO customer service. I have now lost in the region of 3K-5k worth of bike parts and things that no one would know what they are even used for! All tracking is great right up and till the parcel arrives in Int Hub JHB!!! SERIOUSLY guys I need this parcel back.... Who is going to cough up and pay me out for all my parcels that keep going missing in the JHB Hub??? This is just one of many parcels that have gone missing especially from USPS?
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SA Post Office's replyOfficial
07 May 2015, 14:38Hello Bazzarooti,
Thank you for your comment.
LK***US is not available on our records. We made a follow up with customs andhave been advised that custom items such as LC, LJ,LK,LN,LM,LX from the United States with a minimum custom value are unrecorded parcels and such items are treated as ordinary mail and will be distributed to post offices without being allocated a domestic tracking number meaning they will not be available on the system thus making it impractical for us to track them. Customers are advised to visit their local branches to enquire with them if they have any listed articles under their names and you are welcome to find out from your local branch if they have any shelved item for you.
Warm regards,
Customer Service
Thank you for your comment.
LK***US is not available on our records. We made a follow up with customs andhave been advised that custom items such as LC, LJ,LK,LN,LM,LX from the United States with a minimum custom value are unrecorded parcels and such items are treated as ordinary mail and will be distributed to post offices without being allocated a domestic tracking number meaning they will not be available on the system thus making it impractical for us to track them. Customers are advised to visit their local branches to enquire with them if they have any listed articles under their names and you are welcome to find out from your local branch if they have any shelved item for you.
Warm regards,
Customer Service
SA Post Office's reply07 May 2015, 14:38
Official
Hello Bazzarooti,
Thank you for your comment.
LK***US is not available on our records. We made a follow up with customs andhave been advised that custom items such as LC, LJ,LK,LN,LM,LX from the United States with a minimum custom value are unrecorded parcels and such items are treated as ordinary mail and will be distributed to post offices without being allocated a domestic tracking number meaning they will not be available on the system thus making it impractical for us to track them. Customers are advised to visit their local branches to enquire with them if they have any listed articles under their names and you are welcome to find out from your local branch if they have any shelved item for you.
Warm regards,
Customer Service
Thank you for your comment.
LK***US is not available on our records. We made a follow up with customs andhave been advised that custom items such as LC, LJ,LK,LN,LM,LX from the United States with a minimum custom value are unrecorded parcels and such items are treated as ordinary mail and will be distributed to post offices without being allocated a domestic tracking number meaning they will not be available on the system thus making it impractical for us to track them. Customers are advised to visit their local branches to enquire with them if they have any listed articles under their names and you are welcome to find out from your local branch if they have any shelved item for you.
Warm regards,
Customer Service