KW
Krystle W

1 reviews | Active since Oct 2012

25 May 2015, 14:13

Where is my parcel???

To Whom it May Concern,<br> <br> A supplier had shipped a parcel to me on 28-Apr-15 via Speed Services from Ladysmith in KZN.<br> According to the system my parcel was sitting at the JHB mail hub for almost 3 weeks. Then all of a sudden on Friday, 15-May-15 the status changed to *call doc* (I have no idea what this means by the way). The last update was made to the system on Monday, 18-May-15 where the status was changed to \at office... first notification to recipient"but all the other tracking lines had disappeared and the date stayed on 30-Apr-15.<br> <br> I had called the post office it was delivered to a few times but they maintain they don't have it at their office.<br> Sent someone on my behalf to collect and they said the same thing.<br> <br> Please help locate my parcel? Tracking number: TC***ZA <br> <br> <br> """

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Replies (1)
SA Post Office
SA Post Office's reply29 May 2015, 14:28
Official
Hello *K*,

Thank you for your comment.

We have referred your complaint to the Speed Services unit and one of their consultants will contact you shortly.

Kind regards

Customer Contact Centre