Where is my order?

The bad service I've received from SA Post Office is absolutely unacceptable.

I have been waiting for an order that I've ordered from Netherlands last year November. The international tracking company confirmed that my order arrived in South Africa on the 9th of December. I tried calling and sending emails to SA post office and Cape Mail Hub in Upping but no one has got back to me regarding my order. The telephone number in their website rings with no answer.

I am worried that my order might get lost as the service fro our post office is so poor. All i wanted from them was to track where my order is as it has already been two month now waiting for my order.