Whats a worse word than useless!!!!!!!!

<p>Just to email or contact this pathetic useless company which we pay money to is like trying to find hens teeth!!!!! Not that any of these complaints matter to sapo. They dont care. They just take your money!!!! Still waiting for a parcel!!!!! Been over a month now. </p> <p> </p> <p>"We deliver whatever it takes" ?????? What a joke!!!!!!!! Privatise this sorry pathetic company now!!</p>