What did the SA Post Office do with my International Parcel?

I am trying to locate my International Parcel which the supplier has indicated was SAPO on 19 May 2022.

On 19 May 2022 the SA Post Office received my International Parcel, and still, after about 3 months, I have not receive my Parcel, I tried every channel: Call, Email, Twitter, Messenger. Once I got an encouraging reply from a Johan Kruger (Communications Division, SA Post Office), but even he went silent, I sent him 3 follow-up emails, but he is not responding Tracking number of your order is: UA***LV

Feedback from Johan Kruger Communications Division, SA Post Office Your item was last scanned at the international sorting centre and I have asked them to locate the parcel and process it urgently. There were problems there with uploading scans because the cables to the sorting centre had been ****** - I understand that they have now been replaced.

All this makes me wonder what does the SA Post Office do with our parcels which they opt not to deliver to the customers.