RS
Riccardo S

1 reviews | Active since May 2011

10 Mar 2015, 13:48

Western Cape parcel stuck in Durmail?!

Parcel RC***HK (local RI***ZA) is addressed to my physical address in Plettenberg Bay, and yet it cleared JIMC and went straight to Durmail nearly a month ago. Why did it go to Durmail when it was meant to go to me via Capemail??

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Replies (1)
SA Post Office
SA Post Office's reply18 Mar 2015, 15:47
Official
Hello fluffypony,

We hereby acknowledge receipt of your query.

The matter was forwarded to our Customer Service team and one of our officials will contact you with a possible update on your item.

Please accept our sincere regrets for an inconvenience suffered.

Regards
Customer Services