Webster you are abusive and a ******

Today I had the displeasure to witness a staff member from Northmead post office abuse and disrespect an elderly man. Today while waiting In the que WEBSTER shouted "Etla mo" several time to an elderly white man and progressively getting more irritated when he didn't react. He then told the lady behind him to come and the elderly man must not be assisted as he doesn't listen??? ( How was he suppose to respond when you calling him in a language he doesn't understand??) When I then told the man to go and asked how can he expect a response from the gentleman when he clearly doesn't understand - he responded by saying " mind your own business this has nothing to do with you) I mean when did he become ok to speak to someone in a language they clearly don't understand when the official language is English. And when did it become ok when someone in the service sector can be so abusive to the public. Webster I think you are disrespectful, arrogant and a ******.