ND
Nico D
1 reviews | Active since Feb 2014
22 Jun 2015, 07:59
Web tracker down again :(
Hi,<br> <br> I many aspects the Post Office has improved the JIMC service over the past month.<br> <br> But the online tracking system is down regularly for many days.<br> <br> It is down again.<br> <br> Can one take the Post Office serious if such a key client communication tool is not reliable?<br> <br> Because of such lack of reliable service, the Post Office is overloading their customer care staff!<br> <br>
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SA Post Office's replyOfficial
24 Jun 2015, 09:32Hello Kaspaas123,
Thank you for your comment.
We have referred your comment to the IT unit and requested that they look into your complaint and take the necessary action to ensure to fix this tool.
You will hear from us shortly.
Kind regards
Customer Contact Centre
Thank you for your comment.
We have referred your comment to the IT unit and requested that they look into your complaint and take the necessary action to ensure to fix this tool.
You will hear from us shortly.
Kind regards
Customer Contact Centre
Best regards,
SA Post Office's reply24 Jun 2015, 09:32
Official
Hello Kaspaas123,
Thank you for your comment.
We have referred your comment to the IT unit and requested that they look into your complaint and take the necessary action to ensure to fix this tool.
You will hear from us shortly.
Kind regards
Customer Contact Centre
Thank you for your comment.
We have referred your comment to the IT unit and requested that they look into your complaint and take the necessary action to ensure to fix this tool.
You will hear from us shortly.
Kind regards
Customer Contact Centre
Best regards,