Waiting Since Last Year October 2015

I am to receive 9 parcels from the post office. Nine Months waiting! I have been very patient and have given them the benefit of the doubt knowing they have a back log. However, with items where they have my tracking numbers which they are saying is at there counters but they will not release it to me unless I send them an invoice. I cannot send them an invoice if I do not know which item it is. They already delayed me for nine months, cost me a lot of money and now they are delaying me further. I have been very tolerant and is now going to seek legal advise. I sent them the tracking numbers which they sent the items to the wrong post office and refuses to send it to the correct post office. I WANT MY ITEMS IMMEDIATELY! Tracking numbers of items I never received:<br> II ***ZA<br> II ***ZA<br> Why can they not send this to me. I paid for it and it is addressed to me!<br> <br>