Waiting on package since 25 November 2015!

I ordered a package from the US on 01 November 2015, and it arrived in SA (JHB) on 25 November 2015.<br> <br> To date, I am still waiting on the package. Nearly two months now!!! I called and emailed so many people with little to no help. Either the phones just ring out or the call is cut and my emails are not responded to.<br> <br> The ONE person who I begged for help said that the package is still with JHB customs, and although it shows \In Transit"";please do!"""