RB
Riaan B
1 reviews | Active since Mar 2011
21 Mar 2015, 07:42
Waiting for months!
I am waiting for 3 packages. One from Australia - 6 months still no joy(cost R1800). Two packages from Hong Kong, arrived in SA in January...still at International center. Call center useless, you wait 20-40min to talk to an agent. They have no answers. Then you must listen on the radio to their laughable adds about delivering and new service delivery drive!!! Get rid of the useless workers and management. You are not worth the support of SA. You are letting the country down!!! I would like to be refunded the value of these goods!
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Replies (1)
SA Post Office's replyOfficial
24 Mar 2015, 13:59Hello Beek,
Thank you for your mail
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will locate your item for you.
Regards,
Customer Service
Thank you for your mail
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will locate your item for you.
Regards,
Customer Service
Best regards,
SA Post Office's reply24 Mar 2015, 13:59
Official
Hello Beek,
Thank you for your mail
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will locate your item for you.
Regards,
Customer Service
Thank you for your mail
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will locate your item for you.
Regards,
Customer Service
Best regards,