VERY LATE US PARCELS

I HAVE CONTACTED YOUR MAIL CENTRE SO MANY TIMES AND THERE ARE ALWAYS HIGH CALL VOLUMES. THE PHONE RINGS TILL IT GOES DEAD.<br> THIS IS NOT THE FIRST TIME SUCH HAPPENS. I EXPERIENCE THIS EVERY TIME I AM EXPECTING AN INTERNATIONAL PARCEL. SOMEHOW, ITS LIKE YOU ARE DOING US A FAVOUR BY DELIVERING ON TIME. WORSE, YOU NEVER RESPOND TO MAIL OR ANYTHING FOR THAT MATTER TO REASSURE US THAT YOU EVEN EXIST.<br> CAN SOMEONE FIND THESE PARCELS!!!!<br> LN***US sent on 02.11.2015<br> N***US sent on 18.12.2015<br>