Very BAD Service

Relatives from Australia sent a parcel to Cape Town for my daughter for her birthday in March. The parcel was received in Johannesburg within the normal time frame. Once in South Africa, it took the post office over one and a half months for the package to even arrive in Cape Town, where it remained for only a day, before it was erroneously and inexplicably sent to the Eastern Cape. It took a further two weeks to just get the package back to Cape Town and we still haven't received the package. I had to almost constantly call and e-mail the post office to get any kind of feedback and get them to send the package back to Cape Town.