Useless Postal Service in South Africa

What atrocious service - or rather - NO SERVICE! I am unable to get hold of the East Lynne Post Office, phones are not answered. I called the main customer care line and was left holding on the line without the phone being answered for over 10 minutes. I wish the people that work at these institutions will just resign because they are probably sitting having coffee and tea whilst the phones are ringing off the hook - this country, that used to be a 1st world country back before 1994 is now a dump, nothing works and people in government jobs are just there to get a salary - they have no pride in their work, don't care for customer service and absolutely don't care that the whole country is going down the ****per. EVERYTHING WORKED! NOW NOTHING WORKS!!!! Rather close down all the so called post offices - these people are just wasting tax payers money because they are seriously not interested in the work they are tasked with