KL
Kevin L
1 reviews | Active since Aug 2018
07 Oct 2019, 09:17
USELESS Post Office
Customs and the South African Post office are quite possibly the worst people to get on the line when phoning, they put you on hold for literally 25mins before the call drops automatically, they ALWAYS seem to be "experiencing high call volumes", I called them 8 times everyday last week, I never got to speak to anybody and all I want is information as to why customs wont release my plastic cell phone covers I ordered from Britain. how can so many people working for the same company be so disinterested in their jobs, there are people who are unemployed and if they had those jobs im sure they would do a better job....
Disgusting service.
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Replies (2)KL
Kevin L's updateReviewer Update
08 Oct 2019, 15:04Just a follow up, i managed to get hold of SPEED SERVICES in cpt and in jhb, both know of the parcel and both depots dont have it, jhb says its in cpt and cpt says its still in jhb, when i use the domestic tracking number it shows that my parcel is still at jhb airport(customs) and if you try to contact them you will realise that NO TELEPHONE NUMBER EXISTS for customs, the number listed is just the SARS number and they cant help you or put you in contact with customs at the airport.
Its sad that SPEED SERVICES, SA POST OFFICE and CUSTOMS JHB AIRPORT are unable to help, the supervisors and staff are EXTREMELY RELUCTANT TO HELP.
Its sad that SPEED SERVICES, SA POST OFFICE and CUSTOMS JHB AIRPORT are unable to help, the supervisors and staff are EXTREMELY RELUCTANT TO HELP.
KL
Kevin L's update08 Oct 2019, 15:04
Reviewer Update
Just a follow up, i managed to get hold of SPEED SERVICES in cpt and in jhb, both know of the parcel and both depots dont have it, jhb says its in cpt and cpt says its still in jhb, when i use the domestic tracking number it shows that my parcel is still at jhb airport(customs) and if you try to contact them you will realise that NO TELEPHONE NUMBER EXISTS for customs, the number listed is just the SARS number and they cant help you or put you in contact with customs at the airport.
Its sad that SPEED SERVICES, SA POST OFFICE and CUSTOMS JHB AIRPORT are unable to help, the supervisors and staff are EXTREMELY RELUCTANT TO HELP.
Its sad that SPEED SERVICES, SA POST OFFICE and CUSTOMS JHB AIRPORT are unable to help, the supervisors and staff are EXTREMELY RELUCTANT TO HELP.
KL
Kevin L's updateReviewer Update
10 Oct 2019, 13:46another follow up... today I received a call from somebody at Speed Services, I was informed that my parcel was returned to sender :-( this is possibly the worst service EVER!!! also, by law they are supposed to keep all parcels for a minimum of 18 days before returning to sender.
KL
Kevin L's update10 Oct 2019, 13:46
Reviewer Update
another follow up... today I received a call from somebody at Speed Services, I was informed that my parcel was returned to sender :-( this is possibly the worst service EVER!!! also, by law they are supposed to keep all parcels for a minimum of 18 days before returning to sender.