AP
Amy P

1 reviews | Active since Nov 2014

20 Mar 2015, 16:13

USELESS PEOPLE

I've send a parcel to PE 4 weeks ago. It never arrived, because its been damaged. Was told to go the the branch which i've sent it from. so i went there....no parcel. Check online....last scanned at WITSPOS on 10/03/2015 @ 22h27.<br> <br> Been calling them ever since....no luck. Then i was told its in CAPE Town. Called them....no its at Witspos.<br> Im ...REALLY. 3 days in a row, i was tranfered from the one dept to the the other. Now i've had enough.<br> <br> If the parcel was damaged.....why send it to Cape town. When we send it from Alberton,.,..not even half an hour from your [URL Removed] SENSE!!!!!<br> <br> I NEED THIS SORTED...IN FACT I JUST WANT THE PARCEL BACK. <br> END OF STORY!!!!!<br>

0
Replies (1)
SA Post Office
SA Post Office's reply24 Mar 2015, 11:58
Official
Hello almp007,

Thank you for your comment.

Please note that damaged items are usually sent to the our archive centre in Cape Mail and in this instance you will need to log a claim with the office of origin so that you may be compensated for the loss.

We sincerely apologise for an inconvenience caused.

Regards,
Customer Service

Best regards,