USELESS / *********** / *****

Nearly 2yr ago I moved house & called the PO to check how my address must be written so that parcels sent to me from UK went to Linden iso Randburg. I refuse to collect any parcel from Randburg,their service is shocking,the laziest,rudest staff I've ever encountered.I once had a parcel to collect @ Randburg,I was the ONLY person there and they took over an hour to help me!! (from waiting at the counter to payment to actually holding the parcel) When I called for assistance the staff were eating/talking/sleeping iso doing their jobs.<br> No problems in all this time until 20Jan'16 a parcel sent to me from UK got routed to Randburg.I requested the parcel be sent directly to Linden from Randburg-I urgently need the contents.I was promised by Max@Randburg(03/02)this would happen within 7 days.It was never sent to Linden-it was sent back to JIMC!Am now told it will take ANOTHER 7 working days to reach Linden! So my issue is I was initially told incorrect info-train your staff properly! Secondly I was told my parcel would be sent direct to Linden-NOT!, Thirdly I was told it would be in Linden 11.02 - *****, I've now been told 03.03 nearly an entire month later!!!