Useless

Useless. My last international package was not even intended the fall in their hands as I thought the EMS courier will deliver it to my door. Needless to say the international tracking nr stops at "Arrival at delivery office - ZA21202" and there it has been sitting for weeks now, the local branch assures me it is not with them yet. They can't even trace it at the branch as there system can only trace domestic tracking nr's and to get your domestic tracking nr you need to actually get a reply from the customer service email address and good luck with that!