Unsatisfied Client

I have ordered an item from dresslily as per the below and am still waiting for my order. Destination: South Africa Query takes : 4245 MS 2018-08-22 23:47:00 Item presented to import Customs at 2018-08-22 23:47:00 at JIMC A Origin: Netherlands Query takes : 2052 MS 2018-08-22 23:47:00 The item is at customs 2018-07-04 21:33:00 The consignment has arrived in the country of destination 2018-07-04 21:33:00 The item has arrived in the country of destination 2018-06-12 19:18:00 The item is on transport to the country of destination 2018-06-11 14:42:00 The item is at the PostNL sorting center 2018-06-11 14:42:00 The item is processed at the PostNL sorting center 2018-06-11 09:03:00 Consignment received at the PostNL Acceptance Centre 2018-06-07 08:01:00 The item is ready for shipment 2018-06-06 08:44:00 The item is pre-advised First vessel Query takes : 1157 MS 2018-06-11 09:30:00 Customs clearance processing complete. 2018-06-10 16:35:07 Parcel arrived at the airport. 2018-06-10 00:00:00 Parcel is in clearance. 2018-06-08 16:32:07 Departed Hongkong Sorting Centre. 2018-06-07 12:18:00 Arrived at Hongkong Sorting Centre. 2018-06-06 09:38:00 Sent to HongKong Sorting Centre. 2018-06-06 05:41:31 Departure in Location Warehouse Sorting Centre. 2018-06-06 02:25:34 Shipping Label Printed. 2018-06-06 02:25:07 Confirmed & Prepared For Packing. 2018-06-05 20:17:49 Order Created.