Unaccountable delays in the delivery of parcels from abroad

I am awaiting several international parcels. Some of them, sent airmail 5 and 6 weeks ago, have still not reached me. Obliging clerk at the local post office is pleasant but unable to reassure me that my parcels have not been ****** by some ************ P O workers at Johannesburg International Airport. When will the Nation act to get its official mail carrier into line? This is appalling - a disgrace. For years now, the South African Post Office's website and online tracking system has been dysfunctional. My antivirus software refuses to allow me in. I repeat that this is not a new problem but a very long-standing one. Does no-one in authority care? Is no-one truly accountable. Does the potential of losing one's job for rotten performance no longer hang over anyone?