1 reviews | Active since Dec 2016

14 Dec 2016, 17:49

UNACCEPTABLE SERVICE!

<p>I went to the Greenacres post office to change my car's number plate. after paying the amount for the service 596.00, I asked the lady that was adsisting me if that was all and she said yes. </p> <p>From there I went to the place where I would get a number plate put om the car and they told me that my new numberplate disc was missing. alarmed, I call the post office where I had paid for my new number plate and this lady Ms Fourie kept saying she didn't understand what I was saying so I asked for a Xhosa speaking person (mind you, I speak fluent English, Afrikaans and isiXhosa!). After many attempts to get her to understand what I was daying, I handed over the phone to an Afrikaans speaking lady and she spoke to her. Even that proved to be fruitless as she abruptly spoke to her juniors in the background, completely disregarding the person on the other end of the line. Not only did I find this offensive, but I found it highly unprofessional and badly misrepresenting the SA Post Office image at large. No wonder the media reports that the organisation is in financial trouble!</p>

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