HG
Hemish G
1 reviews | Active since Jun 2014
18 Feb 2015, 19:12
Unacceptable delay with my parcel!
My package left the UK on 2 January with tracking RU***GB. As per Royal Mail, the package was to take a maximum of 7 working days to be delivered. However, today 18 February, there is no sign of the package and it has been stuck at the CAPE HUB since 12 Feb. Emailing and calling them has been unsuccessful at best and frustrating at worst. SAPO should be ashamed of even charging me for such a shody service. Had I known, I wouldn't even accepted such service had it been offered for free. I want my package delivered YESTERDAY!
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SA Post Office's replyOfficial
24 Feb 2015, 14:48Hello hgovera,
Thank you for your comment.
Your package is currently held at customs ,Cape Mail pending an invoice for evaluation which may be sent to *** for further escalation.Your local tracking number is RI***ZA.
Thanks and regards,
Customer Service
Thank you for your comment.
Your package is currently held at customs ,Cape Mail pending an invoice for evaluation which may be sent to *** for further escalation.Your local tracking number is RI***ZA.
Thanks and regards,
Customer Service
SA Post Office's reply24 Feb 2015, 14:48
Official
Hello hgovera,
Thank you for your comment.
Your package is currently held at customs ,Cape Mail pending an invoice for evaluation which may be sent to *** for further escalation.Your local tracking number is RI***ZA.
Thanks and regards,
Customer Service
Thank you for your comment.
Your package is currently held at customs ,Cape Mail pending an invoice for evaluation which may be sent to *** for further escalation.Your local tracking number is RI***ZA.
Thanks and regards,
Customer Service