GB
Ge B

1 reviews | Active since Aug 2009

10 Mar 2015, 11:11

Unacceptable

I am highly disgusted on the service I receive from the Area Manager for Onderstepoort Post office.<br> <br> Dumisani ***) Area Manager of the specified Region is not assisting.<br> <br> In January when I wanted to pay my post box at a reduced price the systems was not configured for the reduced amount. Later the systems was offline. Saturday 7 March the pin pad was already not working for 3 weeks. <br> <br> Now my post box have been locked and I don't have access to it because of the lack or management skills from Dumisani.<br> <br> I wanted to pay my Post Box but the resources is not available. I was in time for the reduced amount, systems not configured. Next time the system was offline. Now the pin pad I snot functioning. I want to pay the reduced amount as your systems was not correct

0
Replies (1)
SA Post Office
SA Post Office's reply18 Mar 2015, 13:30
Official
Hello GBreytenb,

We hereby acknowledge receipt of your query.

The matter was forwarded to our Customer Service team and one of our officials will contact you with a possible solution on your query.

Please accept our sincere regrets for an inconvenience suffered.

Regards
Customer Service

Best regards,