1 reviews | Active since Aug 2009
Unacceptable
I am highly disgusted on the service I receive from the Area Manager for Onderstepoort Post office.<br> <br> Dumisani ***) Area Manager of the specified Region is not assisting.<br> <br> In January when I wanted to pay my post box at a reduced price the systems was not configured for the reduced amount. Later the systems was offline. Saturday 7 March the pin pad was already not working for 3 weeks. <br> <br> Now my post box have been locked and I don't have access to it because of the lack or management skills from Dumisani.<br> <br> I wanted to pay my Post Box but the resources is not available. I was in time for the reduced amount, systems not configured. Next time the system was offline. Now the pin pad I snot functioning. I want to pay the reduced amount as your systems was not correct
We hereby acknowledge receipt of your query.
The matter was forwarded to our Customer Service team and one of our officials will contact you with a possible solution on your query.
Please accept our sincere regrets for an inconvenience suffered.
Regards
Customer Service
Best regards,
We hereby acknowledge receipt of your query.
The matter was forwarded to our Customer Service team and one of our officials will contact you with a possible solution on your query.
Please accept our sincere regrets for an inconvenience suffered.
Regards
Customer Service
Best regards,
