Unable to track international parcel

<p>I have been trying to trace an international parcel of mine, that has been last updated with this informaiton since the 02 August 2017.</p> <p> </p> <p>2017-08-02 04:32 JHB INT MAIL CENTRE (HUB), In transit - the tracking number for the parcel is RS ********** 55CN . I have been trying to call the SAPO Customer Contact centre with no luck at all. </p> <p> </p> <p>The waiting time is close to 30mins, and then the phone disconnects without you being linked to an agent, the website is very outdated and not user friendly. When I submit the tracking number for the track and trace the informaiton I receive is very limited and there is nothing substantial at all.</p> <p> </p> <p>I am very dissapointed with the service at SAPO this is beyond unacceptable, I just think that the poor service and lack of communication is very frustrating. I have even sent an email and there has still been no response, I hope that this will be resolved very soon. I am in total disbelief the standards have certainly dropped at SAPO.</p> <p> </p> <p> </p> <p> </p>