Track my Parcel PE ***ZA

I was at the Post Office in Lonehill, Johannesburg on the 6th February 2023. The purpose was to send a package to Bloemfontein which included his school books etc. I was assisted by Mothusi Molefi one of the service consultant there. This was at exactly 11:15:36 when I paid for the package to be delivered.

I asked Mothusi when I can expect delivery in another city he mentioned Wednesday 8/2/23 more or less the same week he said reassuring me I shouldn't stress. It's now a month later every week upon checking how far our delivery is, it confirms received yet when my son goes to the P/O in BFN city he is given different story which the bizzare one was informed package is in Cape Town.

I am not happy, I have never in fact had such unfulfilling customer service from you as a business but St this point I am beyond disappointed I feel the company continues making a fool of us.

I would like this matter resolved ASAP, my boy needs his school supply and this is his last year of study kindly refrain from inconviniencing us.