JB
Johann B

1 reviews | Active since Mar 2009

05 May 2015, 09:01

TOTALLY AND UTTERLEY RIDICULOUS SERVICE

I ordered good from Thailand which were mailed to me on the 18th Of February 2015 and they arrived at the JIMC on the 24th of March and it is now already the 5th of May and they have still not moved out of the JIMC to the Witspos sorting depot for final distribution to my post office in Crown Mines. This is utterly and totally ridiculous, a little parcel the size of a 'Tick Tack' and not much more in value and I must wait 10 weeks plus who knows how much longer before it gets to it's destination. <br> Firstly, what aeroplane can take 5 weeks from Thailand to South Africa? And secondly, how much backlog is there at the JIMC that it takes another 5 weeks to go nowhere? The SAPO should pull it's act together instead of trashing the good name of South Africa, we have become pariahs in the eyes of the world and overseas companies are refusing to do business with us because of the sad state of our postal authority.<br> Please tell me when I can expect to receive my parcel with the local tracking number RI***ZA which is 10+ weeks in the system.<br> I also have another parcel RC***HK on it's way from Hong Kong which was mailed on the 13th of March which has yet to be scanned in at JIMC,

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Replies (1)
SA Post Office
SA Post Office's reply05 May 2015, 11:42
Official
Hello cayle,

Thank you for your comment.

RI***ZA cleared customs on 01/05/2015 and is due to be forwarded to your local post point.

We sincerely apologise for the delay and an inconvinience caused.

Regards,
Customer Service