GL
Grant L
1 reviews | Active since Mar 2015
10 Mar 2015, 12:40
\To Customs"since 21 Feb"""
Hi,<br> <br> I had ordered some thing from Hong Kong.<br> <br> International ***<br> Local ***<br> <br> I was asked to send an invoice which I did exactly 1 week ago.<br> Have received 0 response and tracking still showing To Customs 21 Feb.<br> <br> Will someone please assist me to resolve this.<br> I refuse to try phone support as no one answers.<br> <br> This is urgent as the item is a birthday gift (18 March).<br> <br> I would really appreciate some kind of a response.
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SA Post Office's replyOfficial
18 Mar 2015, 15:37Hello grantleicester,
THank you for your comment.
Your package cleared customs on 16/01/15 and will be dispatched to your local postal outlet in the next coming 3-5 working days.
We sincerely apologise for the delay and an inconvenience caused.
Regards,
Customer Service
THank you for your comment.
Your package cleared customs on 16/01/15 and will be dispatched to your local postal outlet in the next coming 3-5 working days.
We sincerely apologise for the delay and an inconvenience caused.
Regards,
Customer Service
SA Post Office's reply18 Mar 2015, 15:37
Official
Hello grantleicester,
THank you for your comment.
Your package cleared customs on 16/01/15 and will be dispatched to your local postal outlet in the next coming 3-5 working days.
We sincerely apologise for the delay and an inconvenience caused.
Regards,
Customer Service
THank you for your comment.
Your package cleared customs on 16/01/15 and will be dispatched to your local postal outlet in the next coming 3-5 working days.
We sincerely apologise for the delay and an inconvenience caused.
Regards,
Customer Service