The Post Office SA De*****ed my brother

What an unpleasant experience my Brother had with Post Office. My brother Mlamli Nompalweni experienced ***** on his account and lost +R90 000 on his account, when asking for explanation no one gives a proper explanation to what has happened to such a big amount.

It is very disappointing to see how a black old man is being taken advantage of by the organisation and everyone is covering all the information we have requested such as statements, where and who withdrew the funds.

In 2023 December my brother went to President Kruger Post Office to withdraw R1000 and he was told that there were insufficient funds in his account where he has been saving R3000 for close to 10 years.

On the 8th December 2023 my brother went back to the President Kruger Post Office and met the manager who advised that an investigation will take place to get to the bottom of this but nothing was done. He then asked for a statement for the account and was given a statement from 1-4 of 5 pages. The 5th page was not given when he asked they advised that they will request page 5 from the Head Office.

The statement shows that the person was using a card and multiple withdrawals where done in different locations.

The last time my brother met a white lady at post office who promised that they will investigate the matter till today no answer.

This organisation is suppose to be a trusted one where us as citizens feel save to save and post but no they take advantage of illiterate people and de***** them.

I request a follow up on this matter to be resolved I can not just leave the matter so the culprit will get away with this. This is an inside job and the organisation is failing to take accountability.

We have been failed and de*****ed by the Post Office.