LM
Leonardo M
1 reviews | Active since Mar 2011
29 Apr 2015, 11:16
the post office admin services proofs to be joke
With my initial post about a week ago , I complained about the bad service and lack of communication and more so the terrible service , no non service by the call centre. I was surprised to see that there was a comment posted \ we have no record of the tracking number '' ..... that does not resolve my query. Please advise where the parcels with tracking numbers RJ***CN and RJ***CN are. According to the supplier
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SA Post Office's replyOfficial
29 Apr 2015, 12:30Hello Leom,
Thank you for your comment.
RJ***CN was accepted on our mail stream on 26/04/15 with local reference RI***ZA and will be sent to your local branch once it is clears customs
RJ***CN cleared customs on 26/04/15 and was scanned and prepared for Krugersdoprp hub on 28/04/15
Your domestic tracking RI***ZA.
Both items are still in transit and you may keep track on them by visiting our website http://www.postoffice.co.za/tools/trackandtrace.html or you may mail us on ***
Regards,
Customer Service
Thank you for your comment.
RJ***CN was accepted on our mail stream on 26/04/15 with local reference RI***ZA and will be sent to your local branch once it is clears customs
RJ***CN cleared customs on 26/04/15 and was scanned and prepared for Krugersdoprp hub on 28/04/15
Your domestic tracking RI***ZA.
Both items are still in transit and you may keep track on them by visiting our website http://www.postoffice.co.za/tools/trackandtrace.html or you may mail us on ***
Regards,
Customer Service
SA Post Office's reply29 Apr 2015, 12:30
Official
Hello Leom,
Thank you for your comment.
RJ***CN was accepted on our mail stream on 26/04/15 with local reference RI***ZA and will be sent to your local branch once it is clears customs
RJ***CN cleared customs on 26/04/15 and was scanned and prepared for Krugersdoprp hub on 28/04/15
Your domestic tracking RI***ZA.
Both items are still in transit and you may keep track on them by visiting our website http://www.postoffice.co.za/tools/trackandtrace.html or you may mail us on ***
Regards,
Customer Service
Thank you for your comment.
RJ***CN was accepted on our mail stream on 26/04/15 with local reference RI***ZA and will be sent to your local branch once it is clears customs
RJ***CN cleared customs on 26/04/15 and was scanned and prepared for Krugersdoprp hub on 28/04/15
Your domestic tracking RI***ZA.
Both items are still in transit and you may keep track on them by visiting our website http://www.postoffice.co.za/tools/trackandtrace.html or you may mail us on ***
Regards,
Customer Service