MB
Micheal B

1 reviews | Active since Sept 2014

30 Jan 2015, 09:00

The light in the dark tunnel dissapeared...

5. And still I am waiting for my package. Absolute poor service with no updates. How long does it take to deliver a simple package?<br> <br> 4. We are unable to locate any items under the customs number provided, LN***US.<br> RC***KH has been allocated local reference RI***ZA and it was scanned at Germiston hub on 26/01/2015 and will be processed and should be available for collection at its final destination in a day or two.We'll keep track on it and will afford an update once it arrives at its final destination.<br> Warm regards,<br> <br> 3. Ok, so I followed the steps and did what was asked off me, and still nothing has happened. So what do I do now? Still not getting any service and I want my packages!! LN***US RC***H<br> <br> 2. SUPPLIER'S RESPONSE SA Post Office Time and Date 11:19:06 | Tue 13 Jan 15<br> Hello MikesComplaint,<br> Thank you for your comment.<br> There are no track records under the customs number provided.<br> Please send us your address details to [Email Removed] for advanced search.<br> <br> 1. (Original complaint was on the 5th of January 2015 09:51am)

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Replies (1)
SA Post Office
SA Post Office's reply11 Feb 2015, 10:23
Official
Hello MikesComplaint,


We hereby acknowledge receipt of your query.

The matter was forwarded to our Customer Service team and one of our officials will contact you with a possible update on your items.

Please accept our sincere regrets for an inconvenience suffered.

Regards
Customer Services