1 reviews | Active since Aug 2014
THANK YOU POST OFFICE AND CUSTOM FOR,,DELIVERY''
Iv send small package-976 gr.-to my parents in Serbia.From NORTHGATE post office,14.january 2015.tracking no.CN ***ZN.It was delivered as I pay in 8 days.Im not working so I borrowed money for presents and postage.Inside was 3 boxes of supplement for my mother bad knee,simple wrist watch for my father who is dying from multiple cancer and a few makeup bits for my close family.HALF CONTENTS WAS ******.2 BOXES OF MEDICATION,WATCH,MAKEUP WAS GONE.MY LETTERS WAS ,,SHREDDED''AND LEFT INSIDE WITH EMPTY PRESENT PACKAGES!!!INSTEAD,INSIDE WAS STUFFED 3 PAGE OF,,NEWS''NEWSPAPER DATED 8.JANURY.THIS IS SAYING THAT IS DONE HERE AS WHAT IS A CHANCE THAT POST OFFICE IN SMALL TOWN IN SERBIA IS IN POSSESSION OF ENGLISH NEWSPAPERS?!Package come strapped in string which I did not put on.On the custom paper I fill in post office was stamp so they can not read list what stuff I send them.I went to complain,ask for refund,investigation...NO HELP!!!WHO CAN BE THAT MUCH EVIL TO ***** FROM OLD PEOPLE PRESENTS!!!???I HAVE NO MONEY FOR DHL TO DELIVER SAFELY.WHY WE ARE PAYING THEN?I DID NOT SEE MY FAMILY AND PARENTS FOR 17 YEARS.NO MONEY.NOW I ASHAMED MYSELF FURTHER.THANK YOU SOUTH AFRICA.WHO CAN HELP
Thank you for your comment.
In an instance where an item was tampered with the recipient may log a manual enquiry with the post office. You may visit your local post office and the post master /mistress will assist with the process of registering an enquiry. The matter will then be referred to security and investigation to find out what happened to the contents and final investigation report will be communicated with the branch who will then contact you with the final outcome.
Our apology for an inconvenience caused.
Best Regards
Customer Service
Thank you for your comment.
In an instance where an item was tampered with the recipient may log a manual enquiry with the post office. You may visit your local post office and the post master /mistress will assist with the process of registering an enquiry. The matter will then be referred to security and investigation to find out what happened to the contents and final investigation report will be communicated with the branch who will then contact you with the final outcome.
Our apology for an inconvenience caused.
Best Regards
Customer Service
