Terrible service and no value on delivery or parce

I am so disgusted with the SA Post office generally. There is never clear tracking or audit trails of my parcels.<br> They do not respond to emails.<br> They do not answer the phones and when they do after 2 hours on hold, they don't have a clue where your parcel is.<br> I have never had a problem with International Postal services. They are always so efficient and their online services are so exceptional that you will not need to call them or send them an email. There is always clear tracking to the millisecond.<br> My parcels have been in transit since January 2015 and have not arrived and there is absolutely no one (online, track and trace, customer services) that can help me track my parcel...<br> <br> ABSOLUTELY RIDICULOUS...<br> <br> I think someone should investigate what happens to parcels as they arrive..<br> <br> In today's day and age...we can transact globally and delivery should be in line. A lot of the suppliers I speak to do not want to deliver to SA as we have a problem with the postal services....