TERRIBLE SERVICE

terrible attitude <br> i called to locate my package - i asked if it would be possible if they could see for my name as i did not have a tracking number and they said no and dropped the call - not even asking me for any other details<br> i called back to locate a 2nd package which i did have a tracking number for - the call was answered and reciever set down onto the desk so was able to hear the background although nobody spoke into the phone.<br> the phone is now engaged as they are not willing to help<br> <br> i called back asked for branch manager and phone was dropped in my ear yet again <br> Very disappointed in lack of service