RB
Reinhardt B
1 reviews | Active since Apr 2010
16 Apr 2015, 12:48
Terrible service
How is it possible to not have a parcel on the system, seems we are moving backwards. This is unacceptable. There is also 10 point to attend to customers but only two staff members and the one assisting me was terribly slow.
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Replies (1)
SA Post Office's replyOfficial
16 Apr 2015, 14:24Hello Ouboet88,
Thank you for your comment.
The reason your item is not yet available on our system is because it hasn't been accepted onto our mail stream. You may send us your tracking details on *** for updates on it . The issue of staff availability will also be reported to the relevant section for corrective steps.
Our apology for the for the poor level of service experienced.
Regards,
Customer Service
Thank you for your comment.
The reason your item is not yet available on our system is because it hasn't been accepted onto our mail stream. You may send us your tracking details on *** for updates on it . The issue of staff availability will also be reported to the relevant section for corrective steps.
Our apology for the for the poor level of service experienced.
Regards,
Customer Service
SA Post Office's reply16 Apr 2015, 14:24
Official
Hello Ouboet88,
Thank you for your comment.
The reason your item is not yet available on our system is because it hasn't been accepted onto our mail stream. You may send us your tracking details on *** for updates on it . The issue of staff availability will also be reported to the relevant section for corrective steps.
Our apology for the for the poor level of service experienced.
Regards,
Customer Service
Thank you for your comment.
The reason your item is not yet available on our system is because it hasn't been accepted onto our mail stream. You may send us your tracking details on *** for updates on it . The issue of staff availability will also be reported to the relevant section for corrective steps.
Our apology for the for the poor level of service experienced.
Regards,
Customer Service