AM
AGNES M
1 reviews | Active since Jul 2012
08 Apr 2015, 11:10
Still waiting for Parcel for over 3weeks now
My parcel was sent to South Africa from China. On the 23/03/2015 i was advised that my parcel is with Post Office however they are currently still busy with the clearance of my product. No one has come back to me, the fisrt agent advised me that i will receive my order within 1 week the i got different response that i will receive within 2 weeks. <br> This is a 3rd week and im still awaiting for my parcel<br> <br> Parcel No : rq***sg
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SA Post Office's replyOfficial
08 Apr 2015, 12:21Hello Agnes01,
Thank you for contacting the South African Post Office.
Your mailed item was sent to customs on 23/03/15 and your domestic tracking number is RI***ZA. It will be released and forwarded to your local post office however the delivery timeframe will be slightly deferred as the section is currently experiencing delays
We do understand your frustration and we offer no excuse for the lack of service. Please accept our sincere regret for an inconvenience this may have caused you.
Regards,
Customer Service
Thank you for contacting the South African Post Office.
Your mailed item was sent to customs on 23/03/15 and your domestic tracking number is RI***ZA. It will be released and forwarded to your local post office however the delivery timeframe will be slightly deferred as the section is currently experiencing delays
We do understand your frustration and we offer no excuse for the lack of service. Please accept our sincere regret for an inconvenience this may have caused you.
Regards,
Customer Service
SA Post Office's reply08 Apr 2015, 12:21
Official
Hello Agnes01,
Thank you for contacting the South African Post Office.
Your mailed item was sent to customs on 23/03/15 and your domestic tracking number is RI***ZA. It will be released and forwarded to your local post office however the delivery timeframe will be slightly deferred as the section is currently experiencing delays
We do understand your frustration and we offer no excuse for the lack of service. Please accept our sincere regret for an inconvenience this may have caused you.
Regards,
Customer Service
Thank you for contacting the South African Post Office.
Your mailed item was sent to customs on 23/03/15 and your domestic tracking number is RI***ZA. It will be released and forwarded to your local post office however the delivery timeframe will be slightly deferred as the section is currently experiencing delays
We do understand your frustration and we offer no excuse for the lack of service. Please accept our sincere regret for an inconvenience this may have caused you.
Regards,
Customer Service