JG
Jacques G
1 reviews | Active since Jun 2013
09 Apr 2015, 16:15
Still waiting for parcel.....
How long does it take these days to receive parcels send from overseas? My parcel was posted in December 2014 but only shows on the system that it has been received on the 16th of February 2015. The last that my package was scanned was on the 15th of March 2015. Phoning the ***results in my call being disconnected after 50 minutes!! Are there any other way in getting my parcel to me?! My tracking number is RI***ZA.
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SA Post Office's replyOfficial
10 Apr 2015, 16:24Hello jgerbersa,
Thank you for your comment.
RI***ZA is at customs and hasnt been released. Please note that customs is experiencing delays and the process of assessing your item will be lengthy in this instance as the section is working on clearing the backlog. You are welcome to keep track on it by visiting our web pagehttp://www.postoffice.co.za/tools/trackandtrace.html or you may send us an e -mail on *** weekly for an further updates on its movement.
We sincerely apologize for the delay and an inconvenience caused.
Regards,
Customer Service
Thank you for your comment.
RI***ZA is at customs and hasnt been released. Please note that customs is experiencing delays and the process of assessing your item will be lengthy in this instance as the section is working on clearing the backlog. You are welcome to keep track on it by visiting our web pagehttp://www.postoffice.co.za/tools/trackandtrace.html or you may send us an e -mail on *** weekly for an further updates on its movement.
We sincerely apologize for the delay and an inconvenience caused.
Regards,
Customer Service
SA Post Office's reply10 Apr 2015, 16:24
Official
Hello jgerbersa,
Thank you for your comment.
RI***ZA is at customs and hasnt been released. Please note that customs is experiencing delays and the process of assessing your item will be lengthy in this instance as the section is working on clearing the backlog. You are welcome to keep track on it by visiting our web pagehttp://www.postoffice.co.za/tools/trackandtrace.html or you may send us an e -mail on *** weekly for an further updates on its movement.
We sincerely apologize for the delay and an inconvenience caused.
Regards,
Customer Service
Thank you for your comment.
RI***ZA is at customs and hasnt been released. Please note that customs is experiencing delays and the process of assessing your item will be lengthy in this instance as the section is working on clearing the backlog. You are welcome to keep track on it by visiting our web pagehttp://www.postoffice.co.za/tools/trackandtrace.html or you may send us an e -mail on *** weekly for an further updates on its movement.
We sincerely apologize for the delay and an inconvenience caused.
Regards,
Customer Service