CF
Chanel F
1 reviews | Active since Jan 2015
29 Jan 2015, 09:36
Still waiting for parcel
My parcel was sent to me on the 14/11/2014 and was last scanned in Witpos Hub on the 28/11/2014. It is now the 29/1/2015 and I have still not received my parcel. I have also had no email, sms or phone call regarding the parcel.<br> <br> I have phoned the customer service line 3 times, all three of which I was put on hold for at least 15 minutes and then the call was ended.<br> <br> I am incredibly disappointed with the service of the SA Postal service. Phone calls and emails do not get answered and parcels are constantly lost.<br> <br> <br> Please can someone attend to this issue ASAP
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SA Post Office's replyOfficial
11 Feb 2015, 10:12Hello ChanelFortune,
Thank you for your mail
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will assist accordingly.
Regards,
Customer Service
Thank you for your mail
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will assist accordingly.
Regards,
Customer Service
SA Post Office's reply11 Feb 2015, 10:12
Official
Hello ChanelFortune,
Thank you for your mail
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will assist accordingly.
Regards,
Customer Service
Thank you for your mail
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will assist accordingly.
Regards,
Customer Service