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jacxques S
1 reviews | Active since Aug 2011
18 Mar 2015, 23:36
STILL WAITING for PARCEL
My package was due at latest middle february but still havent received it<br> Customer service number is a joke as u hold on forever just to try to get hold of something<br> I just want this sorted out<br> Its a $10 package surely our beautifull sapo can make this happen<br> Paid double for delivery to get it here faster now post office is delaying <br> Where is my package??.??..?.?..?..?.?.<br> Tracking number LN***us
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SA Post Office's replyOfficial
19 Mar 2015, 15:13Hello kitaarman,
Thank you for your comment.
Regrettably we cannot trace your item under the number provided; the tracking bar code is invalid.
Kindly note that according to the United Postal Union regulations (UPU) the number provided is not recognized as a tracking label but a custom order number therefore such items are not always recorded onto our system as they are not sent as registered but ordinary mail therefore it will be subsequently difficult to attribute the reason for non-receipt or delays thereof.
Our apologies for any inconvenience.
Thanks and regards
Customer Service
Thank you for your comment.
Regrettably we cannot trace your item under the number provided; the tracking bar code is invalid.
Kindly note that according to the United Postal Union regulations (UPU) the number provided is not recognized as a tracking label but a custom order number therefore such items are not always recorded onto our system as they are not sent as registered but ordinary mail therefore it will be subsequently difficult to attribute the reason for non-receipt or delays thereof.
Our apologies for any inconvenience.
Thanks and regards
Customer Service
SA Post Office's reply19 Mar 2015, 15:13
Official
Hello kitaarman,
Thank you for your comment.
Regrettably we cannot trace your item under the number provided; the tracking bar code is invalid.
Kindly note that according to the United Postal Union regulations (UPU) the number provided is not recognized as a tracking label but a custom order number therefore such items are not always recorded onto our system as they are not sent as registered but ordinary mail therefore it will be subsequently difficult to attribute the reason for non-receipt or delays thereof.
Our apologies for any inconvenience.
Thanks and regards
Customer Service
Thank you for your comment.
Regrettably we cannot trace your item under the number provided; the tracking bar code is invalid.
Kindly note that according to the United Postal Union regulations (UPU) the number provided is not recognized as a tracking label but a custom order number therefore such items are not always recorded onto our system as they are not sent as registered but ordinary mail therefore it will be subsequently difficult to attribute the reason for non-receipt or delays thereof.
Our apologies for any inconvenience.
Thanks and regards
Customer Service