LB
Laura B
1 reviews | Active since Aug 2009
15 Apr 2015, 13:09
Still waiting
Despite sending multiple emails to Jimc Customer Services email, I'm not actually receiving any cohesive information on some of my international parcels. Where are these parcels?<br> RC***HK - Last tracking states \From Customs"on 18/03/2015. Where exactly has it gone from there and why has it not reached me yet? It's been a month \""From Customs\""<br> RJ***CN - Confused on this one - Tracking states: Incoming Int'l 31/01/2015 - then JIMC Hub In Transit 02/03/2015 - and again JIMC Hub In Transit 13/04/2015. In Transit for 1 month inside JIMC? When exactly will this be sent to me? JIMC has had it 2 1/2 months now"
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SA Post Office's replyOfficial
16 Apr 2015, 11:57Hello LauraBFine,
Thank you for your comment.
RC***HK - RI***ZA is still held at customs and will be released in due course.
RJ***CN was scanned to the Dainfern post office on 13/04/15 and your local tracking number is RI***ZA
RM***CN-RI***ZA was scanned to the Dainfern post office on 2014-09-15.
RJ***CN-RI***ZA was scanned to the Dainfern post office on
2014-09-15.
If they cannot be located you may request to log an manual enquiry with the post office.
Regards,
Customer Service
Thank you for your comment.
RC***HK - RI***ZA is still held at customs and will be released in due course.
RJ***CN was scanned to the Dainfern post office on 13/04/15 and your local tracking number is RI***ZA
RM***CN-RI***ZA was scanned to the Dainfern post office on 2014-09-15.
RJ***CN-RI***ZA was scanned to the Dainfern post office on
2014-09-15.
If they cannot be located you may request to log an manual enquiry with the post office.
Regards,
Customer Service
Best regards,
SA Post Office's reply16 Apr 2015, 11:57
Official
Hello LauraBFine,
Thank you for your comment.
RC***HK - RI***ZA is still held at customs and will be released in due course.
RJ***CN was scanned to the Dainfern post office on 13/04/15 and your local tracking number is RI***ZA
RM***CN-RI***ZA was scanned to the Dainfern post office on 2014-09-15.
RJ***CN-RI***ZA was scanned to the Dainfern post office on
2014-09-15.
If they cannot be located you may request to log an manual enquiry with the post office.
Regards,
Customer Service
Thank you for your comment.
RC***HK - RI***ZA is still held at customs and will be released in due course.
RJ***CN was scanned to the Dainfern post office on 13/04/15 and your local tracking number is RI***ZA
RM***CN-RI***ZA was scanned to the Dainfern post office on 2014-09-15.
RJ***CN-RI***ZA was scanned to the Dainfern post office on
2014-09-15.
If they cannot be located you may request to log an manual enquiry with the post office.
Regards,
Customer Service
Best regards,