Still waiting!

i see that people are not even aware that their packages leave JIMC so parcels end up being sent back because of no pick-up or they don't know where their packages are because of your failed track and trace system.<br> <br> Since you people at Customer care and JIMC don't answer phones or emails, I will force you to answer me here.<br> <br> So please give me an update on my two packages.<br> <br> RP***SG<br> RC***HK