1 reviews | Active since Jul 2013

28 Apr 2015, 12:18

Still no parcels received

I have filled a complaint on here a few months ago that read \I have purchased a few items abroad since last year July 2014. more than 7 of my parcels are yet to be delivered to. unfortunately I have not received received tracking numbers for all of them except one. which is RJ***CN. It is really shocking that after so many months there still isnt any progress from the post office

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Replies (1)
SA Post Office
SA Post Office's reply28 Apr 2015, 12:57
Official
Hello lebogang mti,

Thank you for your comment.

RJ***CN was last scanned at Tshwane mail centre with local reference RI***ZA and has no further records on it.
Kindly visit the branch of origin and complete an enquiry form (CN08 form) as per the Universal Postal Union Regulator for an urgent investigation to be conducted.

Unregistered mail is an unrecorded service and we are unable track such itemd from our side.

Please accept our apologies for the incident and the inconvenience suffered as a result.


Regards,
Customer Service