LV
Lizelle V

1 reviews | Active since Mar 2015

06 Mar 2015, 11:03

Still haven't received my package!!!!

My tracking number is RU***GB. To date I have not received my package. I bought it on 2015-01-04.<br> this is the tracking information:<br> 2/14/2015 12:31 AM Arrival at inward office of exchange JIMC A <br> 2/17/2015 10:56 AM Held by customs JIMC C<br> <br> I have phoned all the numbers I could find. No answer at any of the numbers! I have emailed [Email Removed] no feedback. I would like some answers or a contact number or person or something that will tell me what I need to do to get my parcel delivered ASAP. This was ordered from the UK as a present to my father in law for his Birthday that was the 13th Of February!!! I am so disappointed in the service I would like to know if there is something I need to do or somewhere I need to go!!!!!

0
Replies (1)
SA Post Office
SA Post Office's reply18 Mar 2015, 09:42
Official
Hello lizellev@,

Thank you for your comment.

Your item is in transit to the Halfwayhouse post office and will be available for collection at this branch from today,. Your domestic tracking number is RI***ZA.

We sincerely apologise for the delay and the poor level of service experienced.

Regards,
Customer Service