FM
Faith M
1 reviews | Active since Mar 2015
12 Mar 2015, 09:52
Status keeps on saying held at customs
I bought two things from China and they were delivered here in South Africa on the 20th and the 21st of February. Today is the 12th of March and still my parcel status are HELD AT CUSTOMS. When I try to call no-one seems to know how to help me. This is so frustrating and I hope someone will finally help me. I have sent countless emails to different people within Post Office to no avail.<br> <br> Please HELP ME get my parcel as I am sick and tired of no-one helping me.<br> TRACKING NUMBERS RI***ZA<br> RI***ZA
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SA Post Office's replyOfficial
13 Mar 2015, 09:31Hello fay.murumbi,
Your comment is noted and our apologies for poor level of service experienced. Records shows that your package is still held at customs and hasn't been assessed yet as the section is experiencing delays with the processing of registered articles.
Please contact us with your tracking details on *** regularly for any further updates on its movement.
Warm regards,
Customer Service
Your comment is noted and our apologies for poor level of service experienced. Records shows that your package is still held at customs and hasn't been assessed yet as the section is experiencing delays with the processing of registered articles.
Please contact us with your tracking details on *** regularly for any further updates on its movement.
Warm regards,
Customer Service
SA Post Office's reply13 Mar 2015, 09:31
Official
Hello fay.murumbi,
Your comment is noted and our apologies for poor level of service experienced. Records shows that your package is still held at customs and hasn't been assessed yet as the section is experiencing delays with the processing of registered articles.
Please contact us with your tracking details on *** regularly for any further updates on its movement.
Warm regards,
Customer Service
Your comment is noted and our apologies for poor level of service experienced. Records shows that your package is still held at customs and hasn't been assessed yet as the section is experiencing delays with the processing of registered articles.
Please contact us with your tracking details on *** regularly for any further updates on its movement.
Warm regards,
Customer Service