SPEED SERVICES TAKING MORE THAN 3 DAYS

WE POSTED A PARCEL ON THE 4/08/2015 TILL TODAY I DIDNOT GET IT WHEN I GO TO POST OFFICE TO CHECK THEY TELL ME THAT THEY DIDNT RECEIVE IT AND THEY DONT KNOW WHY AND THEY TOLD ME THAT THEY DONT HAVE CONTACT WITH SPEED SERVICE THEY ONLY TELL ME THAT SPEED SERVICE IS IN JETPARK JOHANESBURG ND I DONT EVEN KNOW IF THIS JETPARK IS A PLACE OR THE COMPANY THEY TOLD ME THEY DONT KNOW AS WELL, IM SO DISAPOITED WITH THE SERVICE I RECEIVED FROM LANDROS MARE POST OFFICE I WENT THERE MORE THAN 5 TIMES AND THEY JUST LAUGH AT ME TELLING ME THAT I MUST WAIT UNTIL FURTHER NOTICE. SO DISAPOINTED I PAID FOR SPEED SERVICE AS I WANTED THE PARCELL AS DAY BEFORE YESTERDAY