HA
Hoosen A

1 reviews | Active since Feb 2015

19 Feb 2015, 16:07

SPEED SERVICES ITEM ****** FROM PACKET

THANK YOU FOR NOTHING !!! <br> <br> On the 16/02/2015 , I posted a customer order via SAPO SPEED SERVICES to Randpark Ridge.<br> <br> Upon receiving this SAPO SPEED SERVICES delivery , my customer discovered that the red SAPO packet was ripped and taped shut with sellotape.<br> <br> When she opened the packet , she discovered only the packaging that I had used to protect the item. <br> <br> The item itself was ****** from within the box .<br> <br> The item was removed with such haste and force that all the brown paper and bubblewrap I had used was completely ripped to shreds.<br> <br> I have had the displeasure of experiencing this for the second time now.<br> <br> Like everyone else , I am now tired of the ineptitude and total dishonesty that permeates the South African Post office !!!!!<br> <br> DO SOMETHING ABOUT THIS !!!<br> <br> I , like so many other people will now be using the courier services to get my items delivered safely to my customers.<br> <br> Once again , I thank you all at the SAPO for making me realise that in order for me to prosper as a business , I will definitely have to cut you out of the picture . <br> <br> At least then my customers will receive what they paid for and not just the brown paper !!!

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Replies (1)
SA Post Office
SA Post Office's reply24 Feb 2015, 12:59
Official
Hello Hootas,

We hereby acknowledge receipt of your query.

The matter was forwarded to our Speed Service team and one of our officials will contact you with a possible solution to the matter.

Please accept our sincere regrets for an inconvenience suffered.

Regards
Customer Service