Speed service is snail service

I mailed a letter on 8th august (Saturday) with over night speed service and registered tracking in Pretoria destined for Pietermaritzburg. Package tracking number TC***ZA. It is now Wednesday and the letter is still in The Reeds office. Called the call centre, to be told they \might"do it by Friday.<br> <br> What is the point of calling it speed service if the ETA is same as normal snail mail. Absolutely useless bunch!!!"""