1 reviews | Active since Mar 2015
Someone please help! Still can't track my order
I have a parcel that was sent to me from the USA, via USPS International Priority Express. <br> The parcel would have arrived in SA last week Monday, and USPS confirms that it had.<br> <br> Tracking number LN***US.<br> <br> I have been trying from last week to get in contact with anyone who can help me track this parcel. <br> I have called the post office, I have called the international mail centre, I have mailed various offices of the post office, and even posted a Hello Peter post. Still no one can give me a definite answer?!<br> <br> With a previous parcel it was the same situation, only to find out 6 months later that the parcel was sitting at a local post office for a time (with no notification sent to me), and then sent back to the USA! <br> <br> Please, I can't have that happen again!
Thank you for your comment.
The number provided is not an international recognised tracking bar code according the United Postal Union, UPU but a custom number.It is difficult for us to track it as the option used by sender doesn't include a tracking option and we were also unable to find any listed articles under your name .You may kindly confirm the method of postage used to have it sent as surface mail items takes longer than Airmail items and if the item falls outside its delivery timeframe sender will need to log a manual inquiry with the originating post point for investigations.
Thanks and regards,
Customer Service
Thank you for your comment.
The number provided is not an international recognised tracking bar code according the United Postal Union, UPU but a custom number.It is difficult for us to track it as the option used by sender doesn't include a tracking option and we were also unable to find any listed articles under your name .You may kindly confirm the method of postage used to have it sent as surface mail items takes longer than Airmail items and if the item falls outside its delivery timeframe sender will need to log a manual inquiry with the originating post point for investigations.
Thanks and regards,
Customer Service