FM
Faith M

1 reviews | Active since Mar 2015

26 Mar 2015, 07:16

Should things be held at customs for 2 months

I am not really happy with Post Office. How can one parcel be held at Customs for more that a month. Yes we know there is a backlog of parcel but what worries me is that my second parcel that came from China is now out of Customs whilst my first parcel that got here in South Africa first is still held by customs. That shows that there isn't order in the Customs. Please assist my parcel because I am not worried sick.<br> <br> My tracking number for that parcel is RI***ZA

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Replies (1)
SA Post Office
SA Post Office's reply27 Mar 2015, 11:12
Official
Hello fay.murumbi,

Thank you for your comment.

Your item is still held at customs and kindly be advised that there are delays at this section however we can guarantee delivery as soon as it is cleared. You are welcome to send us a request for an update on ***


We are really sorry for the delay and appreciate your patience thus far.



Warm regards.
Customer Service