SHOCKING SERVICE FOR INTERNATIONAL EXPRESS DELIVERY THAT COST AUS$150.

<p>My son sent a parcel via Internal Express delivery through Australia Post on 20 May 2017. Tracking number EJ ********** 50AU. This services promises delivery within 5 working days. The parcel was dispatched from Perth on 23 May 2017 and when I contacted a very unhelpful SA Post Office employee this morning, all I got was that the parcel has not arrived in South Africa. I however received confirmed that the parcel was flown out and Australian Post has now sent the flight number and manifest details to SA Post Office (EMS). Why did we pay the equavelant of R1500 when the SA Post Office cannot deliver the express service as promised. No-one can tell me where the parcel is or when it will be delivered.</p>