RF
Robin F
1 reviews | Active since Mar 2009
11 Mar 2015, 15:18
SHOCKING/ NO SERVICE
No one answers the phone. Call waiting cuts off after 5 minutes and have to dial again. Where the hell is my parcel? Left New York (USA) on 16 December 2014. Three months later and SA Post Office says does not know where it is? Not interested in helping the customer! Time for SA Post Office to officially close and replaced by more efficient private service. One gets the idea that employees want a job but not do the work!
Helpful (0)
Replies (1)0
Replies (1)
SA Post Office's replyOfficial
19 Mar 2015, 09:01Hello freefish,
Thank you for your comment.
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will assist accordingly.
Regards,
Customer Service
Thank you for your comment.
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will assist accordingly.
Regards,
Customer Service
Best regards,
SA Post Office's reply19 Mar 2015, 09:01
Official
Hello freefish,
Thank you for your comment.
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will assist accordingly.
Regards,
Customer Service
Thank you for your comment.
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will assist accordingly.
Regards,
Customer Service
Best regards,